Non-Discrimination and Women’s Empowerment Principles (WEPs)
The fair and equitable treatment of all associates in alignment with international human rights standards is among top priorities for Thai Wah. We are steadfast in having a transparent and non-discriminatory policy in place for our recruitment, employment, compensation and benefit, training, assignment, and promotion processes and beyond. It is urged for us to cultivate an all-inclusive culture in order to raise our associates’ life quality and value. To this end, we are actively working towards advancing the promotion and development of female leadership, through standardized assessments and the provision of necessary facilities and resources to create a safe and healthy working environment. By doing so, we are striving to empower our female associates and help them reach their full potential and gain the deserved self-esteem. In 2022, 46% of our managers and above are female and 45% of our top management are female.
Associates with Disabilities
Thai Wah’s dedication to embracing an inclusive and diverse culture goes far beyond its treatment of female associates. We stand proudly in solidarity with the government in its mission to improve the lives of those living with disabilities in Thailand. We take our responsibility as a private entity seriously and are unwavering in providing employment opportunities and stable incomes to those with disabilities. In 2022, we had 18 differently abled associates, and donated THB1,485,185 to disability funds. We continue to be at the forefront of supporting people living with disabilities in achieving a career, earning a steady income, and becoming self-reliant. By doing so, we are able to do our part in bridging the social divide and initiating a more equitable society for those with disabilities.
Flexible Work Arrangement
As the new way of working had been steadily taking shape, Thai Wah made it its mission to ensure a healthier and happier work-life balance for its associates. We introduced our “Flexible Work Arrangement” in 2022. The arrangement grants our associates the option to work from home once a week and our work hours have now become flexible.
Associate Recognition Award (ARA)
Thai Wah attaches great importance to creating an environment of success and recognition for its people. To double down on our promise to be the right place for our people, we have established “Associate Recognition Award,” a program designed to recognize and celebrate those associates who go above and beyond to make a lasting impact on our organization. Through this program, we strive to give our associates the recognition they deserve for doing so to help our company succeed. The program emphasizes the expected behaviors we would like to encourage, such as Teamwork, Commitment, and Leadership, and Core Values, such as Pride, Integrity, and Consistency. Associates who demonstrate these qualities will be celebrated across all Thai Wah locations. In 2022, we gave ARA awards to 69 associates. Through the program, we are able to show our appreciation for those who have been instrumental in inspiring others and leading the Thai Wah Way, thereby creating an atmosphere of motivation and accomplishment for all.
Associate Engagement Survey (AES)
Thai Wah is determined to reach its ambitious goal of Thai Wah 2025 and is devoted to the professional growth and development of all of its associates. To ensure that our associates can express their opinions about their workplace and how to create a better workplace for them in a safe and worry-free environment, we recently announced a partnership with Willis Towers Watson (WTW), a prestigious global research and consulting firm, to conduct an “Associate Engagement Survey (AES).” The survey aimed to assess and measure the quality of the work environment at Thai Wah, so that we could further enhance the atmosphere and create an even more inspiring, fulfilling, and open workplace for our associates.
The survey was conducted from October 31 to November 11, 2022, with 3,271 associates in Thailand, Vietnam, China, Indonesia, and Cambodia participating in the survey, representing 96% of the total workforce. Our 2022 sustainable engagement score is 95%, and all drivers are above the Thailand Norm, Global High Performance Norm, and Asia Pacific Manufacturing Norm.