Family and Well-being
Family and Well-being
Rapid changes in the economy, technology, and labor markets have made organizations worldwide place greater emphasis on comprehensive and in-depth human resource management, including equity, capability development, and sustainable employee well-being. Challenges such as the skills gap, an aging population, and continuously evolving work models have created the need for organizations to adapt and enhance their human resource management readiness in a systematic way.
In this context, creating a work environment grounded in non-discrimination, strengthening future-ready skills, and supporting employee well-being in all dimensions are key enablers for stable individual growth. At the same time, these efforts enhance organizational competitiveness and long-term resilience.
Thai Wah is committed to developing HR structures and systems that support lifelong learning, leadership development, and employee engagement in all forms, in order to build a workforce that is prepared to adapt to change and drive sustainable growth in the future.
Promoting Equality
Thai Wah operates under principles of equality and respect for human dignity, with a commitment to promoting diversity and eliminating discrimination in all forms. The Company seeks to foster an open, safe, and inclusive work environment aligned with international human rights and fair labor standards. Its policies explicitly prohibit discrimination based on race, nationality, religion, age, disability, or sexual orientation, and ensure equal access to recruitment, evaluation, and career advancement opportunities.
Within its human resource framework, the Company advances proactive measures including the employment of persons with disabilities with appropriate roles and dedicated support, accessible human rights training for multinational employees, and the creation of psychologically safe spaces for LGBTQIA+ employees through awareness building and empowerment initiatives.
The Company also supports multi generational collaboration through targeted development and upskilling initiatives, and ensures recruitment and performance evaluation processes are free from age related bias. Thai Wah upholds equitable work standards for employees of all nationalities and religions and enables them to observe their beliefs without compromising their professional growth.
Human Rights Management
At Thai Wah, we prioritize respecting human rights, building trust and respect. We adhere to international human rights frameworks such as the United Nations Global Compact, ILO Declaration on Fundamental Principles and Rights at Work, and UN Guiding Principles on Business and Human Rights.
To build trust and dignity within the organization, employees and stakeholders are treated fairly and equally, leading to sustainable relationships and confidence in the organization. Our commitment to open communication helps ensure that all employees have equal access to relevant information and rights, fostering collaboration and an open organizational culture.
The company has a policy to avoid any actions that violate human rights and related laws, focusing on equal treatment without discrimination based on physical or mental differences, race, nationality, religion, culture, gender, age, language, skin color, education, or social status. This policy applies to all employment processes, from recruitment, compensation, working hours, and annual leaves, to job assignments, performance evaluations, training and development, career planning. The company is also committed to the prohibition of forced labor, human trafficking, or child labor.
In 2025, there were no complaints filed against the Company, nor was the Company involved in any lawsuits concerning human rights violations.
Principles of Promoting Gender Equality
We believe in the power of diversity and the unlimited potential of every individual. The gender balance we strive to create and maintain at all organizational levels, along with benefits that meet diverse needs, reflects a culture that genuinely promotes trust, respect, and equality. With a clear goal of creating meaningful change, Thai Wah is committed to being a model organization that supports and values diversity. We continue to develop programs that reduce disparities and support everyone in growing and overcoming various limitations confidently. For examples:
- Comprehensive policies and benefits such as gender affirmation leave and paternity leave
- Celebrating diversity by organizing celebrations on important days such as International Women’s Day and pride month to raise awareness on social issues, promote equality, and create a space where everyone feels respected and valued, reflecting diversity and fostering an inclusive culture for all
- Promoting equal opportunities at all employee levels through building trust within teams through equal opportunities and recognition of abilities.
- Creating transparency and effective communication, conducting regular diversity training for employees and leaders to foster understanding of equality and respectful collaboration, and providing platforms for employees to voice their opinions through surveys, meetings, and various opportunities, ensuring all voices are heard to improve policies and operational approaches.
Promoting Equality for Persons with Disabilities
Creating an inclusive workplace that supports the potential of all individuals, including Persons with Disabilities (PWDs), reflects recognition of each person’s abilities and value. The organization believes that supporting PWDs is not only a social responsibility but also a key factor in strengthening organizational resilience through flexibility and fostering a culture that respects diversity and provides equal opportunities for growth.
In 2025, Thai Wah Public Company Limited employed 25 PWD employees, comprising 19 full-time staff and 6 PWD employees providing traditional Thai medical services. This supports participation and equality through the “Physical Wellness & Well-being: Thai Wah Healing Through the Power of Touch” program, operated by professionals with physical disabilities in collaboration with the Foundation for the Blind in Thailand under the Royal Patronage. The program has been continuously implemented for over three years and is integrated into the workplace, offering services every Wednesday and Thursday from 10:00 to 16:00 to ensure employees have regular and accessible wellness support.
In 2025, Thai Wah made contributions to the Fund for the Empowerment and Development of the Quality of Life of Persons with Disabilities.
This initiative demonstrates the practical application of Diversity, Equity & Inclusion (DEI) within the organization across employment, capability development, and the creation of an environment that truly enables inclusive participation for all.
Enhancing and Developing Human Resources
Customized Learning for Individual Development
Thai Wah recognizes that developing its workforce capabilities is essential to supporting its long-term business direction amid rapid technological change. The Company places strong emphasis on preparing employees with the technical and behavioral competencies required to succeed in an evolving agrifood industry, while fostering a workplace culture that encourages continuous learning, innovation, and adaptability. These efforts enable employees to respond effectively to operational challenges, adopt new technologies, and contribute to sustainable business growth.
A structured people development system that aligns future-ready skills, leadership capabilities, and core competencies with business direction. Key mechanisms include performance evaluation, potential assessment, and individual development plans, supported by the Stronger Faster Better (SFB) culture to enhance agility, innovation, and sustainable growth.
Performance Evaluation
Thai Wah places importance on creating a Performance Management System (PMS) to foster growth for both employees and the organization. The evaluation emphasizes transparency, fairness, and aligning employee goals with organizational goals through the My Thai Wah system. This system is designed to support effective performance management, encouraging open communication between employees and supervisors through continuous feedback. It promotes employee engagement at all levels to set clear goals that align with the organization's strategies and core behaviors. Additionally, it supports the development of skills, abilities, and career potential of employees in line with organizational goals.
Well-being and corporate culture
Associate Engagement Survey
Employee opinions and perspectives are a fundamental basis for driving organizational change and achieving sustainable development. Effective transformation begins with actively listening to employees in order to improve operational approaches in line with the needs and expectations of personnel at all levels.
The Company conducts the Associate Engagement Survey (AES) every two years on a regular basis and uses the results as key input for ongoing organizational planning and development, ensuring that employee feedback is addressed in a structured and measurable way.
In 2025, the Company further strengthened its employee voice initiatives by building on the previous AES results through Focus Group discussions involving employees from all levels and functions. This enabled deeper insights and diverse perspectives. The findings identified three key development areas: Inspiration, Drive, and Efficiency.
The Company translated these insights into a Corporate Action Plan with clear objectives, covering communication of organizational direction and strategy, strengthening leadership roles and confidence, and improving work processes to enhance agility and readiness for future change. A continuous monitoring system has also been implemented to ensure that employee feedback is effectively translated into action.
The objective of this process is to create an open, inclusive, and empowering work environment that supports the potential of all employees at both organizational and team levels, while encouraging continuous participation in transformation efforts. The Company believes that collaboration from employees at all positions is a key driver of stable growth, a strong organizational culture, and long-term value creation with all stakeholder groups.
Supporting Employee Well-being
Creating a work environment that supports employee quality of life across all dimensions—engagement, wellbeing, and opportunities for growth is central to Thai Wah’s commitment to its people. The Company upholds the fundamental rights that every employee deserves and promotes equal access to development and career advancement.
Thai Wah has strengthened this commitment through strategic partnerships, expanded health and wellbeing initiatives, and a holistic employee care approach under the concept “Recharge Your Energy, Refresh Your Mind, Reconnect Your Health.” This framework emphasizes four key pillars of wellbeing: physical health, mental health, financial wellness, and social connection.
These initiatives collectively reflect Thai Wah’s dedication to fostering a workplace culture that values continuous development, employee engagement, and long term wellbeing for everyone across the organization.
